Oracle provides built-in diagnostics to identify data integrity issues.
Ask a System Administrator to check the for the PO.
If the document is stuck in a state that prevents further action: Use the Oracle-provided reset script, often called poxrespo.sql for POs or porreset.sql for requisitions. This script reverts the document status to Incomplete , allowing you to fix errors or resubmit for approval. app-po-14160 document action not completed successfully
Consult with your System Administrator to check for relevant patches if you are on a version susceptible to this bug: Note 1912083.1 recommends specific patches like PSA RPC Patch 14563642 for certain blanket release errors. Spiceworks Community 5. Check Workflow Errors Review the Workflow Status
SELECT * FROM PO_DOCS_INTERFACE_ERRORS WHERE TABLE_NAME = 'PO_HEADERS_ALL' AND ORG_ID = :your_org_id; Use code with caution. Summary of Actionable Solutions Possible Action Return/Correct Receipt first. PO has an Invoice Void/Credit the Invoice first. PO has Pending Internal Req Cancel the associated internal requisition. Document Status is 'In Process' Check Workflow and wait or notify Sys Admin. Need to close permanently Use 'Finally Close'. Proactive Measures To avoid this error in the future, ensure that: This script reverts the document status to Incomplete
If the error occurs during approval, try advancing the workflow manually using an admin tool (e.g., SAP’s SWPR or Oracle’s “Workflow Administrator” role).
Navigate to the workflow administration console. Verify that: Check Workflow Errors Review the Workflow Status SELECT
If the PO is linked to an internal requisition, the issue might lie there. Check if the requisition has been partially fulfilled.
Verify that the approver’s approval authority limits cover the total monetary value of the document.