The device is locked to the official Broadlink app (now known as the "BroadLink" or formerly "e-Control" app).

, or give the 2.4GHz and 5GHz bands separate names.

The success of this method depends on the Python python-broadlink library’s support for your specific device ID. If your device ID isn't recognized, the broadlink.learn service may fail to trigger the learning mode or return a "Command not supported" error. This typically results from the library lacking support for your device's specific ID. In such cases, you may need to try alternative methods like using the python-broadlink CLI tools directly.

Firewalls, antivirus software, or network configuration issues prevent the "writing" command from reaching the device.

Force your router's 2.4GHz band to a fixed channel (1, 6, or 11).

timeout = 15

In Broadlink Manager:

The smart home community offers many helpful solutions for this error:

If you are using a BroadLink device with a USB programming interface (e.g., BroadLink e-Remote or DIY flashing), missing drivers are the #1 cause.

Network configuration issues can prevent device detection even when everything else seems correct. Several users have reported success after troubleshooting their router settings: