Click again. It should now show 0% . Turn off the printer, wait 10 seconds, and turn it back on.
This usually points to a connectivity failure. Ensure your printer is switched on, securely fastened via a USB cable, and that no pending print jobs are stuck in your Windows Print Queue. Clearing out the queue and restarting both the PC and printer generally solves this. Can I run this resetter tool on a Mac?
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have a Main Waste Ink Counter reset function because this model uses a physical, replaceable Maintenance Box with its own IC chip. Maintenance Operations
Ensure the printer is powered on and properly recognized by your computer. Click again
You might need this if:
To understand why you need this tool, you first need to understand the cause of the error. Inside your printer is an absorbent pad (also known as a waste ink pad or "pampers") that collects excess ink from various processes like printhead cleaning and nozzle flushes. Your printer does not have a physical sensor to measure this pad. Instead, its firmware estimates the pad's saturation by tracking every drop of waste ink produced. This usually points to a connectivity failure
Yes, if your printer is out of warranty and you understand the risks.
: Select Waste Ink Pad Counter (or Maintenance Box counter), click Check to see the current status, and then click Initialization to reset.
Keep the boxes checked, and click the button. A pop-up window will ask for confirmation. Click OK . Step 4: Finalizing the Reset