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The company's digital transformation is not about a single app, but a fully integrated ecosystem. This network of systems forms the digital "brain" that is revolutionizing how Jasa Raharja operates, making it smarter, faster, and more responsive. The core systems include:
Sebelum era digitalisasi, pengurusan santunan kecelakaan sering kali dianggap rumit karena memerlukan banyak dokumen fisik dan proses verifikasi manual antar instansi. Transformasi teknologi yang adaptif kini mengubah total lanskap pelayanan tersebut. Home - PT Jasa Raharja
By embracing digital innovation like Jarvis Jasa Raharja, Indonesia is not only protecting its roads but also building a safety net that is fast, fair, and future-proof. jarvis jasa raharja
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Transformasi Digital Pelayanan Publik: Mengenal Esensi "JARVIS" Jasa Raharja The company's digital transformation is not about a
| Component | Technology | |-----------|-------------| | Chat Interface | Web + WhatsApp Business API | | NLP Engine | Rasa / Google Dialogflow (Bahasa Indonesia support) | | Backend | Laravel / Node.js (API integration with Jasa Raharja internal systems) | | Database | PostgreSQL (encrypted claim data) | | Hosting | AWS / Gov Cloud Indonesia (data residency compliance) | | Maps | Google Maps API / Esri Indonesia |
Sebagai salah satu Badan Usaha Milik Negara (BUMN) yang memegang mandat utama dalam menyelenggarakan asuransi sosial bagi korban kecelakaan angkutan umum dan lalu lintas jalan sesuai , Jasa Raharja menghadapi tantangan geografis Indonesia yang sangat luas. Di sinilah JARVIS memegang peranan krusial sebagai jembatan integrasi teknologi. 🚀 Mengenal Apa itu JARVIS Jasa Raharja This link or copies made by others cannot be deleted
Previously, claimants had to visit a Jasa Raharja branch with physical documents (police reports, medical records, ID cards). Through JARVIS, users can upload digital copies of these documents. The system utilizes Optical Character Recognition (OCR) to extract data, reducing manual entry errors.
PT Jasa Raharja (Persero) is a State-Owned Enterprise (BUMN) entrusted by the Indonesian government to administer mandatory insurance programs, specifically Traffic Accident Insurance (JTSA) and Passenger Accident Insurance (JAKA). For decades, the claim process for these services was characterized by bureaucratic hurdles, requiring physical paperwork, long queues, and manual verification. This traditional model often resulted in delays, low transparency, and high operational costs.
: JARVIS is linked to thousands of hospitals across Indonesia, enabling digital verification of a victim's treatment status. Automated Guarantee Issuance