To help you find the correct software version, could you share a few details? Please tell me the printed on your device (e.g., 4G, 9G, Quantum 2026), what Windows operating system version you are using, and whether your device came with a physical USB encryption dongle . Share public link
Download the .zip file from your supplier. Right-click the folder and select "Extract All" .
To use this device, you must install the proprietary software on a compatible computer. This guide provides a step-by-step walkthrough to safely download, install, and troubleshoot the QRMA software. System Requirements To help you find the correct software version,
The majority of Quantum Resonance Magnetic Analyzers utilize a physical as a security measure against software piracy. The software will not open without this key.
Ensure you have at least one functional USB 2.0 or 3.0 port. Right-click the folder and select "Extract All"
Windows will usually detect the new hardware automatically and install the necessary prolific COM port drivers. If it fails, look inside your extracted software folder for a subfolder named Drivers or USB_Driver . Run the DriverSetup.exe file manually.
The security dongle cannot be replaced digitally. If you lose the physical key, you will need to purchase a new hardware kit. If your operating system crashes
: Regularly export your client database. If your operating system crashes, you can reinstall the software without losing historical patient test records.
: Turn off Windows Defender or your third-party antivirus software (e.g., Avast, Norton, McAfee) during the setup process. The encryption software scripts can trigger false-positive alerts.
: Ensure your Windows user account has full administrative privileges.